Astro Citra is now available in HD on channel 126, and a brand new channel, Naura on channel 125. Both channels are under Mustika pack.
Effective 1 October 2018, both Astro Bella (ch133) and Astro Mustika HD (ch134) will cease transmission. Both channels was included in Mustika pack (worth RM12.95/month).
Astro is giving complimentary access to all TV and Astro Go channels in conjunction with Malaysian Independence Day and Malaysia Day, from 30 August till 17 September, except selected premium pay-per-view channels like Astro First/Best.
However, this complimentary access of the channels are only for residential customers only, meaning that "Astro for Business" subscription are not eligible to enjoy the complimentary access.
Also, customers are also required to subscribe to HD in order to enjoy HD channels as part of the complimentary access of channels.
Astro opens up free preview for both Celestial Movies (ch322) and Celestial Movies HD (ch309) from 8th till 22nd July 2018 to all Astro subscribers.
Having technical issues or difficulties with your Astro service? No satellite signal? Astro box could not boot up?
From 13 October 2017, a fee of RM65.00 (incl. GST) will be charged for site visit service fee for Astro boxes where the warranty period has over, which is an increase from RM53 (incl. GST). The servicing and maintenance of these boxes will be carried out by Astro authorized third party service providers and the fee is payable directly to them, instead of being charged on your next Astro bill.
Installation warranty is for 6 months, while decoder warranty is for 12 months. After warranty expires, a service charge of RM 65 will be charged. You will have a warranty for 3 months and no charge will be charged if you are still experiencing the same issue within 3 months from the date the report is sent.
Prior to this since June 2014, a "Technical Service Fee" of RM53 will be imposed should customers require site visit service such as to solve its technical issues faced. However, should customer's Astro subscription fee is RM100/month and above, the technical service fee will be waived. In other words, RM53 technical service fee will be charged should the customer's subscription fee is lower than RM100/month.
The revision of site visit fee applies to all Astro customers that is subjected to warranty period, no longer determining the subscription rates as before.
Astro is giving complimentary access to all TV and Astro Go channels, from 3 Nov 2017 to 19 Nov 2017, except Astro First/Best channels, Astro Cricket, Setanta Sports, WWE Network, and other selected premium pay-per-view channels.
Fox Sports 2 and Fox Sports 3 is now available in HD on Astro, on channel 829 and 830 respectively. This channel quality upgrade was a surprise as Astro did not make any major announcement regarding the channels that is now being available in HD.
Astro also added that these 2 new HD channels are permanent, not a temporary HD channels.
Fox Sports 2 on ch813 | ch829 (HD) - Both Sports pack and HD+PVR service is required to watch this channel.
Fox Sports 3 on ch818 | ch830 (HD) - At least "Family HD pack" is required to watch this channel.
Life Inspired, a channel owned by Star Media Group Bhd, will cease operations starting 7 October 2017 to mitigate further losses made by the company.
From 1 October 2017, Star World channel will rebrand to FOX Life, a new branding tagline, identity, brand tagline and logo.
As a sub brand of our bigger FOX entertainment brand, FOX life will deliver audiences a slate of watch-together content that includes an eclectic mix of US dramas and comedies including Empire, New Girl and Grey’s Anatomy and locally produced series, including Asia’s Next Top Model and Bolt of Talent as well as US awards shows such as The Emmy Awards among many other popular shows such as Masterchef US. The name change will be supported with fresh, new graphics, an exciting on air and digital look and the catchy new tagline: Turn On, delivering a premium channel and natural evolution from the StarWorld consumers know to FOX Life, a brand with global scale.
Fox Life on Astro is on channel 711 (SD) and 722 (HD), available with HD+PVR Service and Variety pack.
Kah Lai Toi channel has ceased transmission on Astro starting 30 Sept 2017 at 11.59pm. So far, Astro did not announce any channel replacement.
After several months of tvN Movies channel were launched on Hypp TV platform, this channel has finally available on Astro channel 435 in HD from 1 August 2017.
tvN Movies gives you the best Korean blockbusters and critically acclaimed Korean movies, from the newly released movies to the all-time favourite movies that you may not even watch before in Malaysian cinemas or TV.
Starting 20 June 2017, Korean Pack will now available without additional charges to every Super Packs customers. Korean Pack consists of 2 HD channels, which are Oh!K (ch394) and tvN (ch395).
Starting 20 June 2017, Korean Pack will be offered as part of Value Pack 1 (Nilai Pack) to replace Indo Pek without any additional charges.
GOASEAN channel will no longer be available on Astro starting 12th June 2017 at 02:00 hrs, which is almost exactly 2 years after the launch of GOASEAN channel on Astro channel 737. GOASEAN channel was launch on Astro platform on 2th June 2015.
Hi. Please be informed, GOASEAN (Ch 737) will cease transmission on 12th June 2017 at 02:00 hours. We regret any inconvenience caused.
Starting from 30 May 2017, TVB Xing He (Channel 314) will no longer available for Family Lite Pack subscribers. TVB Classic (Channel 305) will be replaced instead.
Once again, this changes only affects Family Lite pack subscribers. Regular Astro customer who subscribes to Dynasty pack are not affected, and able to TVB Xing He channel as per normal.
This changes only effected Family Lite Pack subscribers only, as starting from 30 May 2017, TVB Xing He (Channel 314) will no longer available for them. TVB Classic (Channel 305) will be replaced for the pack instead. Regular customer who subscribes to at least Family+Dynasty with monthly fee of RM86.87 will be access to the TVB XingHe channel without any issue.
NOTE: Effective 1 Oct 2018, the "Subscribe/Upgrade Astro services" form are no longer accepting further submissions.