Lifetime is now been upgraded and only made available in High Definition (HD) from 1 December 2016 onwards. This is a great news to all Lifetime channel viewers in terms of better viewing quality experience, but however this upgrade caused inconveniences to some of existing viewers. If you are Lifetime channel viewer, you might have to read more below to know more on how the upgrade may affect you. Starting 1 December 2016, Lifetime (CH 709) will be upgraded to High Definition (HD) for a better viewing experience. Variety Pack customers on HD enabled setup-boxes (B.yond box) will still be able to enjoy a preview of the channel until 31st January 2017. I am an existing Variety Pack customer. So, what am I going to experience next?Variety Pack customers HD enabled set-top-boxes (B.yond box) will be able to enjoy preview of the channel in HD until 31st January 2017, even if you did not subscribe to HD. I am using legacy Astro set-top-box and Lifetime (CH 709) appears to be missing from my channel list.Existing customers using legacy Astro set-top-boxes will no longer able to watch the channel. You have to upgrade to B.yond box to watch continue Lifetime channel. What do I need to subscribe in order to continue watching Lifetime after 31 January 2017?You will have to subscribe to both Variety Pack and HD service (RM26.50/month) to continue watching Lifetime. I am an existing Variety Pack and Family HD Pack (Basic HD) customer. Can I still watch Lifetime after 31 January 2017?No. You will need to subscribe to HD service (RM26.50/month) to watch Lifetime, not Famiy HD Pack (also known as Basic HD). My building is using centralise satellite dish and it appears that I can't receive channel. Why is that the case?Because Lifetime channel has been upgraded from SD to HD, so if the centralise satellite dish of your building does not support HD, you will not able to watch Lifetime channel anymore. Customers using own satellite dish or centralise dish that supports HD are not affected by this, and they can watch Lifetime channel in HD quality as it should. The alternative solution to continue watching Lifetime is via Astro on the Go. I want to cancel Variety Pack. How can I do it?Before consider to cancel Variety Pack, there's a few things you need to take note. There are 4 Mini Packs, and Variety Pack is one of it.
If your package subscription is a-la-carte (not bundled packs like Value Packs) and you subscribed to Sports Pack, you need to have minimum 1 Mini Pack. If you did not subscribe Sports Pack, you will have to choose either NO Mini Package or 2 Mini Pack. |
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